Design Patient-Centered Healthcare Organization Business Processes


Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process?  For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function?  If you have, this course is for you.

Course Audience:

Healthcare professionals

Learning outcomes:

  • An overview of healthcare organization business processes and business process management.
  • An overview of healthcare organization business process management improvement and innovation.
  • An overview of healthcare organization electronic patient/customer records business processes.
  • How to design patient-centered healthcare organization business processes.

Apply Now

Submit your course enquiry form. Once you’ve submitted your enquiry form, our team will review it and be in touch within 1-2 business days to confirm your enrolment and provide you with all the information you need to get started.