Constructive conversations

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Overview

Leaders will need to have supportive and open conversations with everyone in their team about issues that the staff member may be uncomfortable about.

Course Audience:

Team managers and professionals interested in learning about how to apply constructive conversations in the business setting.

Learning outcomes:

The aim of this course is to support managers in having a constructive conversation about this.

Preparing and structuring conversations with a staff member about something that they may be uncomfortable about
Exploring potential sensitivities and how these can be managed effectively
Active listening
Negotiation and influencing skills
Managing challenge and ensuring a fair and supportive approach and supporting health wellbeing and welfare (your own and that of your team member/s)

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Submit your course enquiry form. Once you’ve submitted your enquiry form, our team will review it and be in touch within 1-2 business days to confirm your enrolment and provide you with all the information you need to get started.

Constructive conversations

Overview

Course Audience:

Learning outcomes:

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